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Mediating Organizational Conflict (ORL 3283)

Term: 2019-2020 Summer Semester

Faculty

Dr. Will Dell NicholasShow MyInfo popup for Dr. Will Dell Nicholas
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Schedule

Mon, 6:00 PM - 10:00 PM (5/4/2020 - 6/23/2020) Location: MAIN OKE 232

Description

3 Credit Hours The course will examine the mediation process and how dynamics such as power, culture, communication and listening skills and gender can have a constructive or destructive effect on the resolution of conflict. Students will analyze some of the many conflict resolution processes for the purpose of resolving, regulating and managing conflict among individuals and groups within organizations. The course will also explore styles for handling conflict and emotional intelligence within conflict situations.

Availability:
WPB: Summer, A Term
PBA Online: On Demand