Student Accounts Staff

Phone: (561) 803-2152
Zoom: Click Here to set up an appointment
NOTE: Due to CDC recommendations, we are currently not providing service in-person; however, the Student Accounts office is available to serve you virtually 8:00am - 5:00pm Monday through Friday.  Please call us at 561-803-2152 or email us at or click here to set up an appointment to meet with us over Zoom. 
Monday - Friday 8:00 a.m. - 5:00 p.m.
The mission of the Student Accounts office at Palm Beach Atlantic University is to prepare students for lifelong learning and leadership by assisting and enabling them to meet financial obligations.


2019-2020 Payment Terms



Statement Available Online

Due Date


     June 15th   

 August 1, 2019


November 25th

December 15, 2019


April 3rd

April 26, 2020

Billing Policies

The University maintains for each student a single account to which is charged tuition, fees, room and board.

It is the student's responsibility to see that payment deadlines are met.  Each semester's tuition and fees are due before the start of classes.  Students whose accounts are not paid in full by the tuition due date will not receive transcripts, diplomas, or other services offered to students with accounts in good standing, and are not permitted to register for a new semester until the balance owed is paid in full. A delinquent account could also result in the deactivation of your campus identification card, thus suspending access to campus facilities, meal plans and other services on campus. In addition, other actions may be taken up to and including suspension from the current term.  Delinquent accounts are subject to placement with an outside collections agency.  For any account placed with a collections agency, all charges and fees incurred for the collection process will be added to the outstanding balance and will adversely affect the student's credit report. 
A late payment fee of $30 per month will be applied to all accounts that are not paid by the published due date.  This fee will be applied every month that a balance remains unpaid.  

Email Policy

All students are assigned a PBA e-mail address. All communications to students, including replies from other email addresses, will be sent to the PBA address.  Palm Beach Atlantic University expects that students will monitor and read messages in their University-provided email address on a consistent basis.

Failure to access and read University communications does not absolve students from knowing and complying with the content of such communications.  

All student account refunds will be issued via direct deposit to your bank account OR a physical check.  

*NOTE:  If you do not select a refund method, the default method will be a check mailed to the home address on file. The processing time for checks takes longer to process.  To receive your refund faster, please select Direct Deposit  as your refunding method.  

Palm Beach Atlantic University’s refund program is administered by Nelnet (formerly TMS).

To set up your refunding preference, log into your Student Account Center and then click the "Refund" tab.

To view a video tutorial about how to set up a refund preference, click here



Disbursement of financial aid occurs according to federally mandated regulations. If a credit balance results once financial aid is applied to a student’s account, the surplus will be refunded to the student (or the parent in the case of a PLUS Loan). Authorization to release parent loan funds to the student can be found in the forms section of this site. 

Information on Refund Checks Policy for Evening Students

The funds from student aid will not be received by PBA until 3 to 4 weeks after the end of Add/Drop for aid not requiring full time enrollment. (Full time enrollment is 12 credit hours; you need only to be registered for 6 credit hours to receive loans.) Aid will also be disbursed following the start of the second sub term for aid that does require full time enrollment. This means that student loans and the portion of the Pell funds for the classes which are being taken during the first sub-term will be disbursed to students' accounts during our initial disbursement period.

Second sub-term disbursements, including the rest of the Pell and any aid requiring full time enrollment (FRAG and FSAG), will not be disbursed until after attendance verification has been completed for the second sub-term. If there is a credit on your account, funds may be transferred to your ID card for use on campus, however, a refund check will not be available until after the second sub-term has started. If you are due a refund from your loans and the first portion of your Pell grant only, you may receive two refund checks, one in each sub-term. 

Student Account Center Overview

This is a general overview of all functions within PBA's Student Account Center, including how to log in, view your balance, set up a payment plan, make payment, set up a refunding preference, and add an authorized user.

Selecting a Refunding Preference

This tutorial shows how to select a refunding preference for any credit you may have on your account due to over-payments or excess financial aid funds.

The Registration and Financial Acknowledgement Form is a required form that indicates that you acknowledge your financial responsibility to Palm Beach Atlantic University and understand the payment policy.  It must be completed in order for you to check in.  

Click the link below to complete the Payment Agreement Form: 

Students, if you plan to use your available Financial Aid funds to purchase your books at the PBA Campus Store, you must request that the funds be transferred from your PBA Student Account to your PBA Card before you place your order with the Campus Store. If you would like to use your financial aid credit to place money on your One Card, please complete this form.  Please note that this form may only be filled out one time per day.  


Your ID must be activated in order to access the funds. The maximum amount that may be used from pending aid is $800 per semester.